Water Service & Billing

Water Service

For information about new water service hook-ups and to establish service please contact our Finance Department at 503.831.3508. They can also help if you have questions about your water bill or need to disconnect your service. Please click here for a downloadable Residential Application for Utility Service, or if you are a business needing utility services click here for a downloadable Business Application for Utility Service. Please print the form, fill it out, and bring it to Finance with DMV-issued identification and $140 for deposit/fees to set up service payable by Cash, Debit, Visa, Mastercard or Discover.

The City of Dallas contracted with Donovan Enterprises to do an extensive water and sewer rate study in early 2013. Please click on the link below to view the report.

City of Dallas Water and Wastewater Rate Study Final Report - May 2013

Water Rate Local Community Comparisons (Bar Chart) - May 2013