The Planning and Building Department is open to walk-in customers. As part of the City's response to COVID-19, we are asking that all community members and customers conduct business electronically as much as possible. The link below brings you to a page where we will post our service updates as they change. https://www.dallasor.gov/907/Novel-Coronavirus-Information-and-Respon
Responsibilities & Services
The Planning & Building Department encompasses a variety of areas, including land use and Planning, Building Permits, and Code Services. The Department also works closely with the Economic Development staff. We view our website as an extension of our staff and our goal is that it is as helpful and useful to you as possible.
Our department goal is to provide the very best customer service possible by ensuring timeliness, accuracy, and diligence in response to your questions and issues.
We hope that your experience in using this website is a positive one. Please do not hesitate to call us if you have questions or want to offer a suggestion.
"Helping build a stronger, healthier community through customer service."