Fire & EMS

The City of Dallas Fire & EMS Department provides fire, rescue, and emergency medical services to the citizens of Dallas. 

Our Mission

We protect our communities from the adverse effects of fire and medical emergencies, and other hazardous situations.

Our Vision

In addition to understanding its purpose and reason for existence, all successful organizations need to define where they expect to be in the future.  After having established the organization’s mission the next logical step is to establish a vision of what the Dallas Fire & EMS Department should be and achieve in the future.  Vision statements provide targets of excellence that the organization will strive towards and provide a basis for their goals and objectives.  The following vision statement was developed for the Dallas Fire & EMS Department.

We will:

• be respected and respectful in our community and membership
• engage in collaborative decision making
• adopt techniques and technologies to be an industry leader
• be proactive with community emergency preparedness
• be a leading resource for community safety and education
• be financially stable and fiscally responsible
• be committed to the professional development of our members
• anticipate and provide the resources that reflect the diverse needs of our community
• have strong partnerships in the community and industry

Our Values

We hold ourselves accountable to these values: